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Frequently Asked Questions

Can a smart home system monitor things like water meters, alarms and tank temperatures?

Halo has some great accessories and components, which are not available on other systems. One such great accessory is our pulse counting temperature module. This module is battery powered and allows you to connect anything you want into the pulse counting input, including an intruder alarm output, a water meter and even a panic button. The pulses are counted and can be used to monitor whatever you connect to the input and show you the status on your Halo App. It could even be your front door or your garden gate; the ideas are limited only by your imagination!

On the same module, we have a temperature sensor input, which you can connect a small temperature sensor on a lead.

How much money can I save by installing a smart heating or smart home system myself?

Most systems can be installed in around 90 minutes, costing you between £100 and £150 by one of our approved installers. If you prefer to do the installation work yourself, this will save you around £100, but the system comes with full installation instructions in case you prefer to do it yourself!

How long does it take to install a smart heating or smart home system?

Most people have a simple combination boiler in their homes, which is gas powered and works with a wall mounted thermostat or thermostatic radiator valves, and sometimes both. Halo can be installed on one of these types of common systems in around 90 minutes, costing you between £100 and £150. We have fixed installation fees for all our products and a product selector, so if you want to know how much an installation would be for your home, please get in touch.

Can I work out how much my electricity bill will be with a smart heating or smart home system?

One feature of Halo is that our Smart Switches and Smart Plugs all record the electricity consumption for connected appliances and our Smart Meters record and store electricity consumption for your entire home! Within the Halo app, you can setup how much your electricity costs, which is shown on your electricity bill, measure in Kilowatt Hours (kWH). Once Halo knows how much your electricity costs for each kWH, we show you exactly how much each appliance costs to run in your local currency. If you have a Smart Meter installed on your incoming power feed, we will also show you the total cost of your electricity as you use it. By showing you this information in your app or via your voice controlled device, you will naturally start to be more careful about how you use your energy, tending to turn things off more often when you don’t need them or turn down temperature settings where you can see the affect of your actions in energy reduction and real cash savings.

Halo’s free apps for Android and Apple iOS let you and your family take control of energy, equipment and costs from anywhere in the world. 

Can I link my smart heating or home automation system to my solar PV system?

Halo has a full range of advanced solar PV power control devices. These devices which are easily installed connect to your Halo App and system and allow you to make the most of the energy you generate within your own home. Selling energy from your solar PV system back to the electricity producers does not generate much money and so it is far more efficient to use the energy you create within your own home to heat hot water or use on electric wall heaters and other appliances. Our Elios4you range of solar PV control devices work seamlessly with the rest of the Halo devices. The Elios4You range of devices needs to be installed by an electrician and so if you are interested then please do get in touch with us by using the contact us link on our website.

Will a smart heating or home automation system work with a boiler and hot water tank?

When systems have a separate hot water tank they are normally equipped with a control valve. In this situation a Halo Smart Relay is used to control the valve. A time schedule configured in the app or based on your location will enable and disable the Smart Relay, which opens and closes the valve according to your requirements for your hot water demand. The installation of the Smart Relay is simple and its connections merely replace the hot water connections for your time clock which you will already have on your wall or at your boiler. If you have a thermostat then the smart version will replace your mechanical thermostat directly. If you don’t have a thermostat we always advise to install one and connect that to a smart relay to control your heating. This gives you better comfort and better control and allows you to save more energy and also save money from your energy bills.

You can set the times for which you want the hot water to come on and off in the app which is available from the Apple App Store or Google play. You can have the app on as many devices as you like. You can also connect Halo to your Amazon Alexa or Google Home voice control system in minutes.

Will my smart home work if I have an existing thermostat?

If you have an existing thermostat then that thermostat can be removed from the wall and replaced by a Halo Smart thermostat using the existing wiring to connect up your heating system to Halo. This is the most simple installation and only requires one of our thermo kits which are priced at £129.99. If you have an existing time clock on the wall or at the boiler you can then simply set this to a 24-hour setting (always on) and use the Halo Smart Living app to set up your time schedules for your heating and also have the heating come on/off based on your location and the location of any other app users. The existing time clock is no longer needed so if you prefer you can remove this time clock.

Will a smart heating or home automation system work with a combination boiler?

Halo systems work perfectly with heating systems that use a gas fired combination boiler. If you have an existing thermostat then that thermostat can be removed from the wall and replaced by a Halo Smart Thermostat using the existing wiring to connect up your heating system to Halo. This is the most simple installation and only requires one of our thermo kits. The existing wiring that controls your boiler will be reused and our smart thermostat has a simple connection on the back to connect to this cable. You can then set your existing time clock to a 24-hour setting and use the Halo Smart Living app to set up your time schedules for your heating and also have the heating come on/off based on your location and the location of any other app users. If your home heating system has a combination boiler and no thermostat, you can install a Halo Thermostat anywhere in your hall or living area and install a Halo Smart Relay onto your boiler control and link the thermostat wirelessly to the Smart Relay so, that the boiler will come on/off according to your requirements. Halo’s free app for Android and Apple iOS let you and your family take control of energy, equipment and costs from anywhere in the world.

Can I install a smart heating or smart home system myself?

Installation of a Smart Heating or Home Automation system requires the connection of devices to mains electricity when controlling boilers, hot water immersions or wall heaters. If you are competent or a trained electrician or you know a trained or skilled person, you can buy one of our kits and other components and install it yourself. If you just want to control things with smart plugs or replace your radiator Thermostatic Radiator Valve (TRV) actuators for our Smart TRVs then you can do this yourself because setting up the Halo White Box is really easy using our app for iOS and Android. You will be able to also add voice control yourself for Amazon Alexa or Google Home.

How will home automation and smart heating affect our future?

When you have a Halo Smart Living system installed, it will affect your future in a way where you will wonder how you lived without it! When you are out of your home you can see what is going on with your heating system, solar system (if you have one) and all your connected appliances. This means you can control things when you are not there, such as turning lights on or off, which is a huge convenience. You will experience reduced energy bills and therefore save money, which you can use for other things. Using Halo means you can live your life how you choose, where the system will bring the heating on/off based on your location rather than on fixed time schedules, which means that if you choose to stay out longer than planned, the heating and connected appliances will stay off until you come home. This includes when you might go on holiday. In the future, these things will become normal and the systems will work in harmony with our lifestyles without having to spend time changing settings or making adjustments. The solution will manage our home comfort, our energy consumptions and appliance control perfectly on our behalf.

How does a smart home automation system work?

Most smart home systems have some kind of Hub or Smart Box as the starting point of the system. Halo has a White Box. In simple terms, devices that control and monitor things in your home are connected using a secure type of wireless technology to a Whitebox and this connects through the internet securely to computers based in the cloud so, that your apps can communicate with your Whitebox wherever you are in the world, and at home. The White Box connects to the internet through the home router using a cable provided and is powered with a power supply, also provided. The Halo White Box communicates to our servers and makes a connection between your home and the Halo App, running on your smart phone when you are out and about. The Halo White Box also has a wireless connection, which links all the components of the system together and handles any different messages between them. For example, when setting up Halo systems, the Smart Thermostat, Smart Relays, Smart Switches and other components are linked to the Halo White Box using the app and when you setup times for things to go on and off, these times are kept safe in the whole box and sent to the connected devices to make sure everything works how you want it to.

Google Home and Amazon Alexa voice control devices communicate with your Halo Smart Home system securely by taking your voice signals from Google or Amazon (depending on your device) and passing them to our secure cloud computers and matching those commands with a unique identifier for your Halo White Box before them being used in your own home to get the what you have asked for or turn something on or off.

What do I need to be able to build a smart home system?

A White Box is the starting point of your system. The White Box connects to the internet through the home router using a cable provided and is powered with a power supply, also provided. The Halo White Box communicates to our servers and makes a connection between your home and the Halo App, running on your smart phone when you are out and about. The Halo White Box is the most important component that you must have to start off building your Smart Home solution. Once the Halo White box is setup, you then need other components to control the things you want to control in your home. For example, most people want to turn their heating on and off so they include a Smart Thermostat, which links to the App, so you can setup when the heating comes on and off and also what temperature you want it to be when you do.

You can continue to add other components at any time, such as Smart Plugs and Energy Meters, These are all available on the Halo website and also straight from the app. They are added by pressing a button on the back of the Halo Smart White Box and using the App to link them to the rest of the system. This is how you build your system, get better control of your heating and appliances as well as most importantly saving smart energy and reducing the money your spend on your utilities such as gas and electricity. Finally, you can also add voice control devices such as Amazon Echo and Google Home to enable voice control and voice requests to be processed by your Halo Smart Living system.

What can I control with my smart home system, such as Halo Smart Living?

With Halo, you can control immersion heaters for home water, boilers for central heating systems and other heating systems such as under floor heating and wall heaters. You can also add in Smart Plugs to control appliances such as lamps, TVs and outside lights. Halo also include options for incoming electricity metering and has modules to count water consumption, gas consumption and measure temperatures on fridges and freezers. With the full range of Halo Smart IoT components, you can really control anything, reduce energy consumption, improve comfort and improve monitoring.

Halo comes with a free app for Android and Apple iOS for you and your family so, you can take control of energy, equipment and costs from anywhere in the world. In the app, your heating settings appear on a screen for each Smart Thermostat you have included in your system. When you select the icon for the Thermostat, you see a simple screen where you can increase and decrease the temperature setting for your home. In the same screen, you can switch the heating to manual on or off as well as accessing the time schedule to have Halo Smart Home bring the heating on and off at set times of the day or when you are coming back to your home by using the location of you or your family members using the Halo Apps. You can setup times for appliances and lamps, turn them on and off and see the status of them in the app remotely. 

My electric water heaters are expensive to run. How can I save money controlling them?

Electric wall heaters can be expensive to run, and if not properly controlled will run longer than needed. Sometimes electric wall heaters are difficult to change the operating times on the controls on the actual heater. Halo allows you to easily change the time settings for your heaters and the Smart Thermostat makes sure that the temperature is controlled properly without having heaters on when they are not needed, improving comfort levels. These changes are done using the free app for your smartphone where heaters can be turned on/off based on your location, which is the easiest way to save energy usage, money and take care of the environment at the same time.

A Halo system, to control your heaters, starts from as little as £129.99 and can be expanded to provide even better comfort levels for another £50. You can even add Halo Smart Plugs and Energy Meters at any time so you can check your energy bills and control appliances right from your app or on a time schedule you setup in the app. Halo also works with Amazon Alexa and Google Home devices so you can use voice commands to check on temperatures and change settings such as temperatures, and to turn heating and appliances on or off.

Can I control electric wall heaters?

Electric wall heaters are installed in apartments and houses and can be controlled easily with Halo, by using Smart Switches to enable the heaters which have their own temperature control, or a combination of Smart Thermostats and Smart Switches for as many rooms as you like! A single heater can be controlled with the app and Whitebox for as little as £129.00 excluding installation.

When controlling electrical components such as heaters and hot water immersion heaters with our Smart Switches the app will allow you to see the amount of electricity being used as well as being able to set the cost of electricity usage from your bill and then you can monitor your full running costs and energy consumption. Another way you can use the Halo App to control the temperature and change the time the heaters come on/off. The app also allows you to switch the heating manually on/off as well as changing the time schedule. Halo can also bring on the heating and hot water when you are coming back to your home by using the location of you or your family members using the Halo Apps. Halo also works with Amazon Alexa and Google Home devices so you can use voice commands to check on temperatures and change settings such as temperatures, and to turn heating and appliances on or off.

Can I control under floor heating systems?

Your home under floor heating system is either powered by electricity or hot water from a heating manifold that might feed more than one room. Halo Smart Thermostats can be fitted to each room or conservatory where you have under floor heating and can be easily and quickly connected by secure wireless connection to a Halo Smart Relay or Smart Switch. These appliances are connected to the heating controls for the underfloor systems by one of our skilled installers. Halo comes with an app for Android and Apple iOS for you and your family so, you can take control of energy, devices and costs from anywhere in the world. When you install Halo Smart Living for controlling electrically powered under floor heating systems, the Smart Switches are used to turn the heating on and off, as well as providing electricity metering for those rooms and a cost in the app so, you know how much money you are spending when you heat up that area.

You can use the Halo App to control the temperature and change the time the heating comes on and off. You can also control your under floor heating system temperatures and times by voice with Halo Smart Living, Amazon Alexa and Google Home devices.

How much is a good home automation system?

Halo is a  easy to use home automation system for heating control, appliance control and integrated solar / PV control for your home, offered at a very low cost. Halo for heating control for as little as £129.99 excluding installation. Halo comes with beautifully designed free apps for Android and Apple iOS for you and your family so you can take control of energy consumption, equipment and costs from anywhere in the world. Halo has a team of skilled installers who will install the system at a convenient time for a fixed installation cost based on where you live and the your type of heating system.

How much does it cost to remotely control my heating system?

With Halo, you and your family can take control of energy, equipment and costs from anywhere in the world by using beautifully designed, free to install, apps for Android and Apple iOS. Each Smart Thermostat you have included in your system has its own easy to use screen int the app, where you can adjust the temperature setting for your home, switch the heating to manual on or off as well as accessing the time schedule to have Halo bring the heating on and off at set times of the day. You can also have Halo turn the heating and other appliances on or off when you are coming back to your home, or leaving your home, by using the location of you or your family members using the Halo Apps.

What is a smart home? / What is a smart home heating control system?

A Smart Home System will let you control and manage your heating, hot water, PV/Solar Systems and other appliances in your home from an App on your smartphone or tablet. With a home automation system, like Halo, you can set the times when your heating comes on and off and you can change the temperature you want your home to be when the heating is switched on. The system also helps you to save energy and manage your energy bill by making sure the heating and other appliances are not running when you don’t need them and for heating systems not to be overheating your home by controlling the temperature with a Smart Thermostat, such as the Halo Smart Thermostat.

A smart home system helps to reduce the use of carbon based fuels, which helps you contribute to a better environment and a greener planet. A smart home app, like Halo, shows you how much money you are spending on the running of your system, including appliances, by metering them and calculating how much energy you are using and showing you how much it costs. Halo and other systems like it allow you to connect voice based control systems such as Google Home and Amazon Alexa, so you can talk to your smart home to ask it to make changes to temperatures, turn lights and other appliances on and off and ask for temperatures and states of things that you have connected.

What is the best home heating control system?

Halo provides home heating control, appliance control and integrated solar / PV control for your home at a very low cost, saving you money. Halo comes with a free app for Android and Apple iOS for you and your family so you can manage your energy cost and equipment from anywhere in the world. Halo has a team of skilled installers who will install the system at a convenient time for a fixed installation cost.

What is the best system for controlling my heating?

Halo is the best system for control of your home heating system and appliances because it is really easy to use, cheaper to buy than other leading systems and comes with a free app for Android and Apple iOS for you and your family. With Halo, you can take control of energy, equipment and costs from anywhere in the world. Halo Smart Home has a team of skilled installers who will install the system at a convenient time for a fixed installation cost.

How can I turn my heating on and off when I am not home?

A smart home provides heating and appliance control and integrated solar / PV at a very low cost, saving money and energy. Halo comes with a free app for Android and Apple iOS for you and your family so, you can take control of energy, equipment and costs from anywhere in the world. In the app, your settings appear on a screen for each Smart Thermostat you have included in your system. When you select the icon for the Thermostat, you see a simple display where you can increase and decrease the temperature setting for your home. In the same screen, you can switch the temperature to manual on or off as well as accessing the time schedule to have it bring the heating on and off at set times of the day or when you are coming back to your household by using the location of you or your family members using the Halo Apps.